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Post Tech Archive: Early Termination Fees

Netflix CEO wades into net neutrality debates

In a blog Thursday, Netflix published a ranking of how Internet service providers perform in delivering Netflix's online streaming videos. Chartered gets highest marks for delivering videos at high speeds, therefore better resolution. Clearwire is ranked last in the United States, and Time Warner Cable, Comcast and Cox rank high.

By Cecilia Kang  | January 27, 2011; 3:30 PM ET  |  Permalink  |  Comments (14)
Categories:  Comcast, Early Termination Fees, Internet TV, Net Neutrality, Online Video  
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FCC's consumer protection measures short on details, public interest groups say

The chairman of the Federal Communications Commission on Wednesday promised to tackle some of consumers' biggest frustrations with their communications services -- cell phone bill surprises and early termination fees. But just how far FCC Chairman Julius Genachowski will go...

By Cecilia Kang  | October 14, 2010; 8:00 AM ET  |  Permalink  |  Comments (3)
Categories:  Consumers, Early Termination Fees, FCC  
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FCC chair takes on cell phone 'bill shock' and early termination fees

The chairman of the Federal Communications Commission on Wednesday pledged his agency would work to prevent cell phone "bill shock" and try to make practices such as early cancellation penalties more transparent and easy to understand. In a speech at...

By Cecilia Kang  | October 13, 2010; 1:55 PM ET  |  Permalink  |  Comments (5)
Categories:  Early Termination Fees  
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More monitoring of billing practices sought after Verizon overcharge

Senate lawmakers urged the Federal Communications Commission to strengthen its oversight of billing practices by telecommunications firms, after Verizon Wireless announced that it erroneously charged $50 million in unwanted data fees. The FCC will explore next week a “bill shock”...

By Cecilia Kang  | October 5, 2010; 12:15 PM ET  |  Permalink  |  Comments (1)
Categories:  Consumers, Early Termination Fees, FCC, Verizon  
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U.S. wireless users hold onto phones longer, higher fees cited: study

Americans are holding onto their old cell phones much longer because of the bleak economy, and penalties and other fees attached to new purchases are turning off buyers, according to a survey by J.D. Power and Associates.

By Cecilia Kang  | September 23, 2010; 11:18 AM ET  |  Permalink  |  Comments (7)
Categories:  AT&T, Early Termination Fees, FCC, Mobile, Sprint Nextel, T-Mobile, Verizon  
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Jail-breaking law change will have limited impact: analysts, companies

The impact of the Copyright Office's cell phone jail-breaking decision probably won't have a big practical effect, analysts say. For one: breaking open locked devices to download unauthorized applications takes some technical savvy. A separate copyright law prevents a cottage...

By Cecilia Kang  | July 27, 2010; 10:49 PM ET  |  Permalink  |  Comments (2)
Categories:  AT&T, Apple, Early Termination Fees, FCC, FTC, Mobile, T-Mobile, Verizon  
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Older Entries in This Category »

UPDATE: AT&T, Verizon ramped up lobbying in Q1, Cecilia Kang , April 21, 2010
FCC Chairman questions Verizon on early cancellation fees, washingtonpost.com Editors , January 8, 2010
 
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