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Help! I Think My Computer Is Infected

You've just done something potentially foolish: You clicked on a link in some random instant message or opened an unbidden e-mail attachment, and you think you might have just infected your PC with a virus. What to do?

First off, remain calm. Once you've caught your breath, head on over to the wonderfully thorough instructions at Broadbandreports.com on what to do in this situation. I probably couldn't write a better primer on this topic if I tried, so I'm not going to.

If you're a computer security novice, it's a good idea to follow all of the advice and instructions at that site. Case in point:

"Don't stop when you find the first piece of malware. It is not uncommon for a computer that has been exploited through a security flaw to have been penetrated more than once. Also, some malware opens backdoors that facilitate the installation of software that enables use of the infected computer by remote control."

The site also contains links to dozens of free software tools that are extremely helpful in cleansing a befouled Windows PC, and in keeping it clean once you've scrubbed it. After you have read all of the instructions, if you have questions about any part of it or anything the programs themselves turn up, register at the site and post your query to the discussion forums there. The community at Broadband Reports is quite helpful and for the most part very kind to clueless computer users seeking help.

By Brian Krebs  |  June 21, 2005; 11:47 AM ET
Categories:  Safety Tips  
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Comments

You've discovered Broadbandreports!

Well done. Within the many forums there are answers to nearly every computer question newbies and power users alike may pose.

Nice to see them get a mention.

Posted by: Michael | June 21, 2005 2:01 PM | Report abuse

I'm trying to figure out what this pop-up deal is on my computer. I get a lot of pop-up ads with the name "Ceres."

I've run my anti-virus which lists it as a potentially unwanted program, but does not delete it. I've found the file on my computer "ceres.dll," but cannot delete it.

Anyone have any ideas or is familiar with this?

Thanks

Posted by: Brad | June 21, 2005 2:21 PM | Report abuse

sjackson20@cogeco.ca right e mail

Posted by: Julie Lorraine Jackson and Stuart Jackson | August 10, 2006 8:39 AM | Report abuse

The comments to this entry are closed.

 
 
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