ZoneAlarm Update Flaky for McAfee Users
Two Security Fix readers wrote in on Friday to call attention to a little software compatibility problem introduced by an update to the popular ZoneAlarm firewall program. Apparently, a new version of ZoneAlarm (6.5.714, released on Thursday) is causing problems for people who also have McAfee anti-virus software installed. When McAfee users try to upgrade the firewall, they are greeted with the following message:
"ZoneAlarm has detected that you have McAfee VirusScan installed. There are compatibility issues between ZoneAlarm and this Product. If you want to install ZoneAlarm, please uninstall McAfee VirusScan and restart the ZoneAlarm installer. The install cannot continue and will exit."
A discussion thread on this is growing over at the Zone Labs user forum. At any rate, there appears to be a workaround available for McAfee users that involves quite a bit of system tweaking, but I haven't seen any official word from CheckPoint Software Technologies, which owns the ZoneAlarm brand.
A user of ZoneAlarm Pro (the non-free version) wrote in wondering if "Check Point [is trying to] force users to upgrade to their virus scan product." I doubt there is anything nefarious going on here, but it has been a long time since I've seen this kind of compatibility problem with ZoneAlarm. Back when I used it, I recall receiving this exact message when an update complained about some security software I had on my machine. I believe it was the reason I stopped.
June 19, 2006; 9:48 AM ET
Categories: From the Bunker
Save & Share: Previous: Microsoft Warns of Attack Via Unpatched Excel Flaw
Next: Microsoft Site Defacement Spurs IIS Flaw Rumors
Posted by: Some GUy | June 19, 2006 11:26 AM | Report abuse
Posted by: Bk | June 19, 2006 11:31 AM | Report abuse
Posted by: Bartolo | June 19, 2006 12:50 PM | Report abuse
Posted by: Bruce A. Johnson | June 19, 2006 7:50 PM | Report abuse
Posted by: Bruce A. Johnson | June 19, 2006 7:53 PM | Report abuse
Posted by: Allison Wagda - ZoneAlarm | June 20, 2006 8:23 PM | Report abuse
Posted by: jhon | July 29, 2006 3:24 AM | Report abuse
Posted by: KB | July 29, 2006 5:25 PM | Report abuse
Posted by: Seismo | August 3, 2006 8:50 PM | Report abuse
Posted by: John Simon | August 6, 2006 2:49 AM | Report abuse
The comments to this entry are closed.