Verizon Drops Controversial Fee
The customers have spoken, at least according to Verizon. On Wednesday, the company said it was dropping its new supplier surcharge that I wrote about last week.
Here's an excerpt from the company's press release:
Verizon Communications today announced that, effective immediately, it is dropping previously announced plans to impose a supplier surcharge for DSL-based Internet access service on its retail customers. A small number of customers who have already been billed for the surcharge will receive a credit.
"We have listened to our customers," said Bob Ingalls, chief marketing officer of Verizon Telecom, "and are eliminating this charge in response to their concerns."
Verizon's decision came several days after the FCC said it was sending the company a "letter of inquiry" seeking an explanation for the new fee on its DSL customers.
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