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I'm Green. . .When It's Convenient

Anne McDonough

Wow. If the 1,041 people interviewed for a new survey that came across my desk can be taken to represent the American traveling public, we are not good citizens when it comes to being "green" on the road. The survey included questions that compared at-home green techniques (water conservation, turning off lights, etc.) with traveling habits.

Here's one that threw me: "When I stay at a hotel I think it is important to have fresh sheets and towels everyday." 76.3 percent agreed with that statement.

When the question was flipped to "When I am at home I think it is important to change my sheets and towels daily" a grand total of 34.2 percent of folks agreed. (And does that number seem really high to anyone else?)

And how about this drastic difference: 70.3 percent of folks surveyed said that "when at home, I try to conserve water as much as possible." 70 percent's pretty darn good. But when the same people were asked how they would respond to this statement, "When I stay in a hotel, I try to conserve water as much as possible," a measly 17.9 percent agreed.

Why? Here's the answer: 62.5 percent of folks agreed that "When I stay in a hotel one reason I use water and energy less efficiently is because I don't have to pay for it."

The problem is that we're all paying for it with the most precious thing we have: our natural resources.

The survey was conducted by Element Hotels, a new extended-stay brand from Starwood. Among the green features it's offering are recycling bins in every room, shampoo dispensers instead of mini bottles (apparently a lot of us like to open a new bottle every day, regardless of whether the previous day's bottle is used up) and compact florescent light bulbs instead of incandescent ones (using 75 percent less energy). None of those changes, to my mind, has a negative impact on the traveler's experience.

Sleeping on sheets more than a night or two is not suffering for a cause; turning off lights when you leave the hotel room simply makes sense (63 percent of frequent hotel guests are more likely to leave a light on when they leave a hotel room than home). They are incredibly easy moves to make, they cost nothing and they save both money and resources.

Element, for example, offers a four-tier pricing stucture; the longer you stay, the less you pay per night; according to Nick Lakas, director of ELEMENT Hotels, part of that is the brand passing along the money they've saved on laundry and facilities by washing sheets and towels less frequently. So without having to lift a finger, you've done something good for its wallet, good for yours, and best of all "it's being efficient and responsible with natural resources," Lakas said.

And if you think it doesn't make a difference, if all this clamour about being green still has you wondering what's in it for you, check out our special issue this Sunday on Climate Change Travel. Beautiful spots around the world, places both perenially popular with tourists as well as those a bit more remote (Greenland, anyone?), are rapidly morphing due at least in part to the influence we humans have had on the planet.

Any thoughts on this survey? Where do you fall in the green spectrum?

By Anne McDonough |  July 13, 2007; 9:24 AM ET  | Category:  Anne McDonough
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I can see how some travelers could get cynical about hotels' "environmental" efforts. I try to be a green consumer in hotels, turning off lights when I'm not using them and even turning off the shower while I'm soaping or scrubbing, the way I do at home. I would appreciate recycling and compact fluorescents, especially if they saved me money.

But too often hotels are just being cheap when they refuse to change linens every day. For example, the dreadful overpriced hotel where I stayed in San Diego last year (part of a major chain), which had a little sign to be put on the bed to request to have the sheets changed. My sheets got sandy one night after I'd been to the beach so I put the sign in place to get them changed, but I came back the next night to the same sandy sheets. It seems that housekeeping doesn't even bother to carry clean sheets, figuring that nobody will bother to put the sign on the bed.

Oh, and about the shampoo bottles? People aren't opening a new one every day, they're packing them away to take home. Not that I'd mind not getting them--hotel shampoo is usually formulated for men's hair, so I always bring my own.

Posted by: csdiego | July 13, 2007 10:16 AM

I wonder if this survey was worded oddly. Or perhaps, given to a support group for clean freaks. There is no way 30% of people change there sheets at home daily. This makes no sense. So I wonder how much else is valid. Though I can say one of my favorite indulgences at hotels is a super hot shower. We have small kids and have set our water heater low so they can never be scalded. Hotels almost always have steaming hot water which I love.
I also wonder if the new liquid rules on planes are changing how much shampoo and soap hotels are using for their guests. I always used to bring my own but now if I can get away with not checking bags then I use what the hotel provides.

Posted by: Amy | July 13, 2007 10:22 AM

I do not open a new bottle of hotel shampoo every day, yet the cleaning staff keeps giving me a new bottle. This has happened in a lot of hotels. I used to take the extras home, but the new FAA rules make that more of a pain.

Posted by: Anonymous | July 13, 2007 11:21 AM

Absolutely not necessary to change my sheets every day of my stay. And the towels are ok if they dry before I need them again. But I would like a fresh bedspread and blanket when I arrive, and I don't think I'm getting that now.

I do not know anyone who changes their bed linens at home every day!

A habit is a habit. If you soap up and then turn on the shower to rinse; if you turn off the running water while brushing your teeth; if you turn off unnecessary lights, recycle, etc. it shouldn't matter where you are. Why would you think twice about it?

Posted by: Carole | July 13, 2007 11:28 AM

Honestly, I'd like to change my towels every day. But guilt means it's more like once every three. I think some people on the survey focused on the "towels" part of the question.

Posted by: Anonymous | July 13, 2007 1:12 PM

I am green at home and have been for years, but when I am at a hotel I have to admit that I am slightly different. After paying hundreds of dollars for one night I want to take a longer shower and have clean towels. I don't need clean sheets every day - every 2-3 days is fine. I want to come into a cool room in the middle of summer when there is air-conditioning. I rarely stay in a hotel and it is a time for a little spoiling. I am not going to feel guilty about it either.

Posted by: ERS | July 14, 2007 6:15 PM

Anne, I am not convinced that the hotel staff is reusing the towels. I always hang them up with the intention to use them again, and when I come back to the room, the towels are dry and folded on the top of the rack. I am suspicious that they are substituting new towels (this happens in pretty much every hotel I've stayed in) not reusing the old ones.

Posted by: SSMD | July 16, 2007 11:44 AM

I'm a little more wasteful in hotels than at home, though in my defense here are a few factors that warrant that:

1) Safety. Hotel rooms aren't as private as your home, and you've got the cleaning staff and who knows who else poking around. Makes it easy for a burglar to slip in and out quickly. So yeah, I like to leave a light or two on, and depending on the circumstances maybe the TV or radio, too, just to make it look like somebody's home when I'm not there.

2) Convenience. Ever notice how hotel room light switches don't turn on half the lights in the room? Some of these lights, once I figure out how to turn them on they stay on for awhile.

3) Cleanliness. Honestly, nobody replaces their own towels and sheets every day, but most of us use the same things over and over because we're the only ones using it. I'm wary enough as it is of hotel towels and sheets without encouraging them to recycle the same uncleaned ones. I'll happily reuse the same towels if I know they're mine, but hotels still often replace them and I don't have a big problem with that.

Posted by: Andy | July 16, 2007 1:30 PM

Wow! I can't believe it.

"62.5 percent of folks agreed that "When I stay in a hotel one reason I use water and energy less efficiently is because I don't have to pay for it."

How do people not get it?

Anne is so right on.

"The problem is that we're all paying for it with the most precious thing we have: our natural resources."

I for one will definitely be taking advantage of places like Elements and other Green travel spots like them in the future.

Posted by: Tony the Traveler | July 17, 2007 10:33 AM

I agree with csdiego, we are saving the hotels money, but they see no reason to pass these savings on. I have been very cynical of this "enviromental effort" since it caught on so quickly. How many hotels have adopted more costly methods to help the environment, such as internal hallways? Element Hotels finally seems to have the right idea.

Also, SSMD is right in the fact that the towels are always refolded, making me wonder if they just replaced them.

Posted by: hotel savings | July 18, 2007 1:58 PM

I believe much of the survey because we often say what we want others to do, and don't do what we say. The little cards are not taken seriously by most and Yes, the maids often feel they need to change the towels to avoid being called back. I stay at timeshares and they don't change the linens except once per week and everyone expects it. I would like to see better sanitation when it comes to the bed spreads - they are usually a breeding groud of bacteria and bugs. Does the hotel actually just pocket the money? Not really, the hotel business is still very competitive so you are still saving although it is not always obvious. The bottom line is that we always need to try to conserve even if the other guy wins.

Posted by: Sustainable World | July 18, 2007 6:53 PM

You know what the solution to all of this is? Just put the DO NOT DISTURB sign on the door. Problem solved! When you want them to replace the sheets, towels, etc, take off the sign. This solves the problem of questioning whether they're reusing dirty towels, or giving you clean ones when you actually don't want one, or whatever other crazy fears people on here have. Personally, I don't like having housekeepers "straightening" my stuff on the bathroom sink, clothes on the floor, etc. So I use the do not disturb sign every time I travel.

Posted by: Dan | July 19, 2007 4:25 PM

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