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Archive: September 30, 2007 - October 6, 2007

Southwest: Oops, It Did It AGAIN

Okay, this time even Southwest admits it went too far. If you didn't hear, airline employees once again criticized a passenger's wardrobe as being too risque and threatened to kick said passenger off the plane. The difference this time: It was a guy. According to a story filed by the...

By John Deiner | October 5, 2007; 4:15 PM ET | Comments (0)

In NYC, a Room With No Loo

Even I was sort of grossed out when I was telling folks about my plans for my visit earlier this week to the Big Apple: I'd be staying two nights (two nights!) in hotel rooms featuring shared baths. Years ago (okay, maybe a decade or two ago) I was happy...

By John Deiner | October 5, 2007; 9:57 AM ET | Comments (6)

Are Cruise Ships Safe?

Federal law enforcement officials gave a report of recent crimes aboard cruise ships at a congressional hearing a few days ago and the figures are daunting. There were 207 reports of serious crimes aboard ships in the period between April 1 and Aug. 24, an FBI official told a congressional...

By Gary Lee | October 4, 2007; 10:03 AM ET | Comments (7)

Overbooked Flights: What's It Worth to You?

Airlines routinely overbook flights, figuring from experience and no doubt complicated computer programs that there will be a certain number of no-shows. But what happens when they guess wrong, and what do you think they should pay you if you're the guy who doesn't get a seat due to their...

By Cindy Loose | October 3, 2007; 10:26 AM ET | Comments (19)

Stop E-Complaining

Yesterday I received a plaintive email from Todd Curtis, director of, sharing the news that starting Oct. 1, the U.S. Department of Transportation's Consumer Protection Division will no longer accept complaints sent by email. Todd's main concern was that fewer passengers may voice their flight woes with the agency,...

By Andrea Sachs | October 2, 2007; 6:37 AM ET | Comments (5)

Festivals Worth Traveling For

I have to confess, I'm not overly fond of festivals. Crowds make me crazy; throw in overpriced food, ho-hum themes, overhyped attractions and bigtime traffic jams, and I'd just as soon stay home. But there is one big gathering that I really look forward to every year: the Library of...

By K.C. Summers | October 1, 2007; 10:24 AM ET | Comments (8)


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