Insta-CoGo: TSA's Intriguing Test . . . Will It Work?
An interesting test is taking place at security lines in Denver and Salt Lake City airports: Separate security lines are marked for families, for casual travelers and for "experts." No one is forced to go into one line or another, but the hope is that frequent travelers who know all the rules and can breeze through security will select the line marked with a black diamond (for, you know, experts). And that the casual traveler who is not as prepared and forgets or doesn't know the rules will choose the casual traveler line, and families will put themselves in the family line.
Sounds like a good idea to me. After all, frequent travelers not only know the rules but plan ahead -- they wear slip-on shoes instead of boots or tennis shoes that have to be unlaced to be removed; they know their belt buckle is going to set off the alarm, so they take it off it, etc.
The family with the car seats and strollers and kids who refuse to take off their shoes -- well, they also have their own line (should they choose to use it).
The question is: What will people do? Will they self-select and choose the queue right for them, assuming they aren't in a big rush, or will they always go for the shortest line? Or if all else is more or less equal, will they hit the expert line --on the assumption that even if they aren't experts, the experts in front of them will keep the lines moving faster?
This is not just a test of security measures -- it's a test of human nature.
By Cindy Loose |
March 4, 2008; 7:02 AM ET
Previous: Insta-Cogo: Southwest Airlines' 'Pretty' Incident | Next: Travel Chow: Peanuts, Pretzels or . . . Matzoh?
View or post comments
Please email us to report offensive comments.
Posted by: Family Traveler | March 4, 2008 7:30 AM
Posted by: Liz | March 4, 2008 9:54 AM
Posted by: Lloyd Dobler | March 4, 2008 10:15 AM
Posted by: jane | March 4, 2008 12:06 PM
Posted by: Chasmosaur | March 4, 2008 12:16 PM
Posted by: non frequent flyer | March 4, 2008 12:50 PM
Posted by: RT | March 4, 2008 12:51 PM
Posted by: Liz | March 4, 2008 12:51 PM
Posted by: RT | March 4, 2008 12:54 PM
Posted by: swdc | March 4, 2008 1:07 PM
Posted by: Family Traveler | March 4, 2008 2:08 PM
Posted by: Rich | March 5, 2008 2:42 PM
Posted by: cindy loose | March 5, 2008 3:24 PM
Posted by: dcgirl1899 | March 5, 2008 9:55 PM
Posted by: Rich | March 6, 2008 11:54 AM
Posted by: Rich | March 6, 2008 1:00 PM
The comments to this entry are closed.