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Archive: April 6, 2008 - April 12, 2008

The Friday Photo: Hail to the Chair Man

You've made it through another week, so congratulations are in order (particularly if you were booked on American the past few days). Your reward: this week's Friday Photo. We're sending a tote bag out to Myra Paul of Silver Spring, who sent this head-scratcher in. Read what she has to...

By John Deiner | April 11, 2008; 3:14 PM ET | Comments (1)

The Follow-Up: Bolt Bus, Where Are You?

We were bouncing in our chairs last month when Greyhound's Bolt Bus kicked off service from D.C. to NYC with fares starting at $1. When I rode the bus on its first outing, there were few hassles, though on the return, the bus arrived late for the pick-up. Our group...

By Andrea Sachs | April 11, 2008; 6:35 AM ET | Comments (15)

Insta-CoGo: Flight Cancellation Rights

If you're one of the tens of thousands of passengers whose plans are being disrupted because of American Airlines' flight cancellations, you're probably wondering exactly what the airline owes you -- since, after all, the disruptions were caused by the airline as it scrambled to make sure its planes met...

By K.C. Summers | April 10, 2008; 12:14 PM ET | Comments (6)

Checking In: How to Get a Better Room

Imagine yourself in the following situation. Your flight's just been canceled and you've been given a voucher entitling you to a free night's stay at the Red Roof Inn near LAX airport. (I know, pinch yourself!) Just before you enter the property, you notice that one side of the hotel...

By Scott Vogel | April 10, 2008; 9:25 AM ET | Comments (0)

Insta-Q&A: Planes, Trains and Great Danes

Today's Insta-Q&A question comes from a reader who's in the process of planning a cross-country driving trip. In fact, whether or not this Maryland family travels to the Badlands and Wyoming and Colorado and Missouri this summer . . . may well depend on you. You see, they're interested in...

By Scott Vogel | April 9, 2008; 12:06 PM ET | Comments (13)

Insta-Cogo: Where Have All the Airlines Gone?

Has there ever been a time when three U.S. airlines suddenly ceased operations in a matter of a few days? Before last week, I mean. They fell like dominoes: Aloha, ATA, Skybus. First, a quick roundup for passengers who happen to be holding tickets: All three recommend that passengers seek...

By Cindy Loose | April 9, 2008; 6:16 AM ET | Comments (2)

Your Turn: Cell Phones in the Air?

The EU is finally doing it: It has decided to allow passengers to use cellphones on airplanes. Hmmmmm. The Associated Press reports reports that phone calls will be routed through "an onboard base station -- like a miniature cellphone tower -- linked to a satellite and then to ground networks,"...

By Christina Talcott | April 8, 2008; 12:46 PM ET | Comments (31)

Insta-CoGo: The Downright Ugly Skies

The annual Airline Quality Rating report [PDF] is out, and the news is not good. The study, conducted since 1991 by the University of Nebraska at Omaha's Aviation Institute and by Wichita State University, concludes that the top 16 domestic airlines are bumping more passengers, losing more luggage, arriving later...

By Carol Sottili | April 8, 2008; 6:48 AM ET | Comments (0)

The Monday Rant: The Trouble With Tipping

Several weeks ago upon return to BWI, I took the airport shuttle back to a private, off-campus long-term parking lot. Without my asking or needing it, the driver grabbed my bag at the terminal and tossed it into the van, then dropped me off at my car and sat there...

By John Deiner | April 7, 2008; 6:14 AM ET | Comments (61)


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