Cruise News: Let Them Eat Cake!
Eva Gularte, her sister and her mother are none too happy about their cruise aboard the Norwegian Star, according to reports in the Miami Herald and Travel Weekly.
The women claim in a lawsuit filed in Fort Lauderdale, Fla., Monday that NCL failed to disclose to passengers that making reservations in the specialty dining rooms "might be impossible to get, in part because the cruise line gave priority seating to those who spent more money buying a cabin.
"The rest of the passengers are effectively disenfranchised from effectively participating in the freestyle [dining] program," the suit says.
Gularte and her relatives want their money back. And the suit seeks class-action status for all NCL passengers who had similar problems in the past three years. NCL hasn't commented.
We don't know if the premise of this suit has any merit. Maybe Eva just didn't get to the restaurants early enough to get a reservation. But if those who buy the more expensive cabins are treated better, is that wrong?
Or is it wrong only if the cruise line pretends that everyone is equal? Should companies have to tell you upfront that those who pay more may get better treatment? Or should we just assume that to be the case?
An example: Cunard's QM2 has special dining rooms for guests who pay more - it's no secret. But friends of mine who went on the cruise ship and didn't pay top dollar told me they felt like second-class citizens because it was so obvious that others had better perks.
Is it easier on the pysche when we aren't told that others are being treated better?
By Carol Sottili |
May 1, 2008; 1:32 PM ET
Previous: Insta-CoGo: Funding the FAA | Next: What's the Deal: The Luck of the Irish
View or post comments
Please email us to report offensive comments.
Posted by: Chasmosaur | May 1, 2008 2:47 PM
Posted by: A sometimes traveler | May 1, 2008 3:10 PM
Posted by: rja112 | May 2, 2008 12:06 AM
Posted by: Anonymous | May 2, 2008 9:19 AM
Posted by: Anonymous | May 2, 2008 9:46 AM
Posted by: JD | May 3, 2008 11:20 AM
Posted by: Cruise Lover | May 5, 2008 10:18 AM
Posted by: Maryland | May 5, 2008 10:53 AM
The comments to this entry are closed.