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Class Action Suit Brings Refunds

Carol Sottili

It's not every day the airlines give money back to their passengers. But that's what British Airways and Virgin Atlantic will be doing as part of a class action lawsuit settlement (the airlines were accused of conspiring to fix fuel surcharges imposed on long-haul fares).

On July 25, I received an email with the subject line "Air Passenger Fuel Surcharge Settlement Notice." I almost sent it to spam without giving it a look, but am glad I gave it a second glance.

Passengers who flew an overseas flight between Aug. 11, 2004 and March 23, 2006 are eligible to receive 33.3 percent of the passenger fuel surcharge they paid on those tickets. Refunds will range from $7 to $34 for each round-trip flight. For my family, that could mean a total of $170.

The claim forms are very simple to fill out. And you can have the money sent directly to a bank account, or get a check mailed. Call 877-625-9432, or go to

By Carol Sottili |  August 12, 2008; 7:03 AM ET  | Category:  Airline Industry , Carol Sottili
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I've applied for my refund, how long should it take??

Posted by: Anonymous | August 13, 2008 9:51 AM

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